Frequently Asked Questions

What’s new with MyNorthCommunity?

MyNorth launched a brand new version of the community on an entirely new platform. Now you can participate in the best Northern Michigan online community, plus enjoy access to the largest Northern Michigan calendar. With the new community platform, we can make improvements as the community grows. Here are some frequently asked questions that will help you to get started:

Why do I need to reset my password?

For security reasons MyNorth cannot access or retrieve your password. In moving the community to a new platform we were unable to bring your existing password along with the rest of your data. This is why it is necessary to reset your password with the new community.

How do I create a profile & manage my settings?

Once you’re logged in, click on any page in the navy blue bar, except for Tickets. You’ll notice your username in the light-blue bar at the top of MyNorthCommunity pages, but not on the Home or Tickets pages.

Click on your name and your page comes up. Your page makes it easy for you to access your tools. Your page is your home base or dashboard. Here you can update your profile, manage your settings, view messages, and add or change an event or blog.

Find Your Photos by Clicking Media on Your Dashboard

From your dashboard, you can access your photo collection. Just click on Media. If you’d like to add new photos, click Add more files (as seen below). Choose your files and then click Start Upload. Any photos you might’ve uploaded to MyNorthCommunity in the past can also be found by clicking on your Media button.

How do I add an event to the calendar?

You can add an event from the Add Event page.

How do I add a blog post?

You can add a blog from your profile page by going to Your Profile > Blogs > Add Blog.

How do I get back to my dashboard?

Whenever you need to get back to your handy dashboard, just locate your username on the blue bar towards the top of the page and click it. As you begin to add media, receive messages, post blogs, and make friends, you’ll notice the numbers increase in the tiny grey circles.

How can I share feedback with MyNorth?

We’re working hard to provide a strong foundation for MyNorthCommunity. If you have additional questions or suggestions for improvement, submit this Feedback Form, and we’ll do our best to make your experience even better.

How can I report spam or abuse?

Is someone spamming or breaking the rules? Let us know by submitting an Abuse Report.

Terms and Conditions

View our community terms of use or our privacy policy.

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